Credentialing Made Easier: What’s New on Join Our Network Page

We’ve updated our Join Our Network page to make the credentialing process clearer, easier to navigate, and more efficient for providers.

What’s changed?

• Clear distinction between credentialing and contracting
  • The page now clearly explains the difference between credentialing and contracting
  • Providers can more easily understand what step applies to them and what needs to happen first

• Step‑by‑step credentialing guidance
  • The process is outlined in a simple, logical order — from eligibility to credentialing to contracting
  • This helps set clear expectations and reduces confusion and delays

• Clear direction to Council for Affordable Quality Healthcare (CAQH) and our credentialing partner
  • Providers are guided to complete their credentialing application through CAQH
  • Application status questions and follow‑ups are directed to the appropriate credentialing partner, helping requests get handled faster

• Expanded FAQs and clearer contact information
  • FAQs have been updated to reflect the most common provider questions
  • Providers can quickly find answers about credentialing status, next steps, and support without needing to email multiple teams

Visit the new Join Our Network page today to learn more.